Get in Touch with Us!

Have a question about your order, shipping, or one of our STEM kits? You’re in the right place. At Bright Yellow Fox, we love hearing from curious minds — whether you’re a parent, teacher, or fellow explorer. Use the form below to reach out and we’ll get back to you as quickly as we can (usually within 24 hours on business days).

How to Reach Us

Please fill out the contact form with:

• Your name
  
• A best contact method (email or phone)
  
• Order number (if applicable)
  
• A clear description of your question or issue
  

That little extra detail helps us respond faster and more accurately. If you’ve got images (for example, photos of an issue) you can include them as attachments (if your form allows it).

What We Can Help With

We’re happy to assist with:

• Tracking or shipping updates
  
• Order modifications, cancellations
  
• Questions about product features or compatibility
  
• Suggestions, feedback, or collaboration ideas
  
• Returns, replacements, or warranty queries
  

If you’re experiencing delays, feel free to mention that in your message — we’ll investigate and get back to you with a status update.

Looking for Answers Right Away?

Before submitting, you might find what you need in our Help / Blog section, where we publish articles on shipping policies, STEM toy guides, educational tips, FAQs, and more. Browsing those may address your question immediately.

Your voice matters. Thanks for choosing Bright Yellow Fox — we’ll do our best to help you fast.